Resolve AI, a US-based firm focused on averting outages, hits $1B mark

The firm procured $125 million in a transaction spearheaded by Lightspeed Venture Partners, as the startup intends to declare this Wednesday. The financing also sees involvement from current backers Unusual Ventures, Artisanal Ventures, and A*, alongside Greylock Partners, which spearheaded the startup’s $35 million initial funding round in late 2024.

Resolve AI emerged from its quiet phase in late 2024 and has since onboarded over 20 clients, featuring prominent organizations like Salesforce Inc., Coinbase Global Inc., and DoorDash Inc. For these organizations, even a brief lapse in operational readiness can be exceedingly costly, according to Resolve AI Chief Executive Officer Spyros Xanthos. The startup’s software is engineered to curtail outages by proactively observing customer-facing systems and autonomously rectifying problems.

Xanthos’s fellow founder and CTO, Mayank Agarwal, began their careers as programmers. They established Resolve AI after their departure from Splunk, a data-centric platform that Cisco Systems acquired in March 2024 for $28 billion. As programmers, Xanthos and Agarwal dedicated approximately 80% of their time to maintaining existing tools rather than creating novel features. Resolve AI seeks to delegate much of that labor to AI agents—software solutions capable of independent operation. The startup’s technology surveils software systems—encompassing source code, connected databases, and infrastructure. Should an issue surface on the user interface, agents can pinpoint the underlying cause and automatically rectify it, diminishing downtime without the requirement for constant engineer involvement.

Agents also contribute to maintaining system health and security, Xanthos points out, through the detection of potential weaknesses and declines in performance.

Resolve AI is a component of a burgeoning trend of enterprises implementing artificial intelligence in software creation. While well-known AI coding assistants such as Cursor or Claude Code facilitate developers in generating new code more rapidly, Resolve AI centers on software that is already functioning.

The startup leverages both cutting-edge AI models and its own proprietary models to construct its agents. Xanthos indicated that Resolve AI intends to utilize the fresh capital infusion to further refine its own models, expedite its market entry approach, and enlist supplementary engineers.

The intense rivalry for AI expertise can render recruitment challenging, yet the startup has successfully drawn personnel from premier laboratories: 14 of its roughly 120 employees originate from Google’s DeepMind. A substantial portion of prospective hires also possess their own familiarity with engaging with industrial software.

“Each of them has likely encountered the demanding and repetitive task of managing software,” Xanthos stated. “Thus, they grasp the issue, it resonates personally with them, and they comprehend the impact our solution is capable of generating.”

Source: Bloomberg

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